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Delivery Information

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Buying at Actionfigure2002.com is easy and secure

We are Paypal qualified World Seller Program member for over TEN years

Actionfigure2002.com has been in the business for over ten years.  We use Paypal as our primary online transaction tool. Over 300 million Paypal accounts is running worldwide in 203 different countries at this moment. Buy with confidence in Actionfigure2002.com website by using the Paypal system. If you are already a Paypal member, do a simple Paypal transfer to pay for the merchandize, if you are not yet a Paypal member, simply use your credit card to pay us, the whole transaction process is through a secure page (you can see a small lock icon at the lower right hand corner of your payment page) so the data you typed is encrypted and send to Paypal's server directly through this secured connection.

Payment Method

International Buyer

1.PayPal

PayPal Is Secure

PayPal's industry-leading fraud prevention measures and their one-of-a-kind method of keeping your financial information private from sellers make us a safe way to pay online. Plus, we offer the following to protect your purchases:

Unlike with checks or wire transfers, PayPal never shares your financial information with your buyer or seller. And with PayPal Buyer Protection, qualified purchases are eligible for up to USD1,000 coverage at no additional cost.

Other benefits of using Paypal as your payment method:

Shop Now, Pay Later
PayPal Buyer Credit is a personal line of credit exclusively for PayPal members. It lets you make low monthly payments on your PayPal purchases.

Open your Paypal Premier or Business account and enjoy all the benefits now by pressing the banner below!

Sign up for PayPal and start accepting credit card payments instantly.

2. Wire Transfer (T/T)

People from places where Paypal is not accessible can now Wire Transfer (T/T) to our business account directly. Buyer is liable of taking up all the handling fee of issuing a T/T and the actual transferred amount should equal exactly to the amount you are charged/quoted for your mechanizes. The currency for the transfer should be in Hong Kong dollars or US dollars. Please check our account details and the pricing of the product plus shipping. If you are not sure, please email us to get things clear and get the detail bank info.

 

3. Western Union Money Transfer

 

We also accept Western Union Money Transfer for the convenience of people who has no Paypal service. Please check the conversion rate and shipping cost before transferring any money to us. Verify by email first.

 

Shipping Policy

Shipping Fee:

As a courtesy from us. We will not charge you deep handling fee. Only Shipping Cost and packing cost will be charged. We divided the world into two zones and charge the shipping fee based on the weight of the items you ordered.  The shipping cost will be based upon the total weight of all the things that you have purchased and the minimum shipping fee is USD4.00 for zone1 and USD5.00 for zone2. As we cannot fix the exact fee for each and every countries and products so that the whole world will be divided into two zones only. When you checkout the shopping cart, you can see the shipping cost based on the delivery country you have filled in the check-out delivery address.  In case you are from some countries other than the countries that we have set, please contact us with email or the online contact form and we will take care of your order manually.

If you want the goods desperately but are too concern about the shipping cost, please give us a note by sending in an email or fill in the comment part when you check-out. We can do special arrangement for you, for example, sending by normal airmail or even surface to cut your shipping cost or send by Express or EMS shipping if you are willing to pay more to have a more speedy delivery. Customer satisfaction is our first priority so we will do a lot of customize works to try achieving your goal. Feel free to let us know what you want and we will try to help you get your dream items!

For dealers and reseller who is ordering a whole lot of products, we will definitely try the air freight service from reputable companies as air freight will be the cheapest fastest way of sending over ones merchandizes.

Delivery Time:

Usually under normal circumstances, the 1st class airmail time to USA is about 5-7 days and Speed Post can be as speedy as 4-6 days. Since sometimes we need to wait for the stock to be delivered by different suppliers so you should expect usually around an extra of 3-7 days for handling the goods. If the product you ordered is rare, hard to find or items which we do not keep stock, it will usually take even longer. Please be patient if you really need your goods so urgently, we try our best to deliver as soon as we can. And if you are in doubt, pls feel free to write to us to check for status of your delivery.  We need a bit of time to arrange our stock sometimes but we always offer the best price in the market and maintain our best service to our customers!  We may ship late but we never miss any order.  Please try to contact us first before you do anything if you have waited too long for your order.

Pre-Ordering / Back-ordering:

Pre-ordered or back-ordering items will be sent out as soon as the product is released from the manufacturer and arrives in our warehouse. The manufacturer may delay the release date without any notice.

To pre-order an item, the item must be paid for in full. For a cancellation fee of 10% of the total value, the order may be canceled at any time before we ship out the item. Once the item has been sent, no cancellation is allowed.

International Orders:

Parcel Post Airmail
All international orders for boxed figure and other orders are shipped by 1st class Airmail or EMS (depends on the weight for the figure and the minimum shipping cost we charged you). Delivery time is usually 4-6 days for speed post and within 5 to 14 days for normal airmail. The buyer can pay an extra US$3.00 for registered airmail and around USD6.00 for insurance for contact value with speed post. Let us know whichever way you would like your merchandizes to be shipped (surface, airmail or speed post, registered or insured).

For all Small Packet and Parcel Post Airmail, the buyer assumes all risk of loss of package. We will not replace or refund any lost packages sent by regular airmail.

 

ATTENTION: If you are not sure, please send us email first before you press any buy button. We will let you know exactly how much we will charge you for that particular shipping. Places other than USA for example Europe, South America, Asia, Africa and other lesser known countries most likely will have a heavier shipping cost!!

Customs Declaration Policy

We declare the FULL PURCHASE PRICE (not including shipping) and mark items "TOYS" on the customs declaration. But for special circumstances, we will also consider your suggestion on the declaration. Please let us know what you think! We are not responsible for any taxes/brokerage fee/delays incurred by the customs system in your country.

Our Customers

We have been having business with friends in the following countries, would you like to be the next new country that we serve?

Australia

Austria

Belgium

Canada

China

Denmark

England Finland France Germany Gibraltar Greece
Hong Kong Indonesia Ireland Italy Japan Luxembourg
Malaysia Mexico Netherlands New Zealand Philippines Scotland
Singapore Sweden Spain South Korea Switzerland Taiwan
USA United Kingdom Third Confederate Russian Federation United Arab Emirates Costa Rica
Czech Ecuador Egypt El Salvador Israel Lithuania
Norway Poland Brazil Saudi Arabia Turkey Ukraine
     
Argentina Venezuela Yugoslavia      
           
And these are the military service men / women we have served. If you are from the service. Please let us know and we will post your unit insignia here as well. (Of course with your kind permission and providing us the insignia in soft copy)

US 75th Ranger Regiment

Blackwater PMC

           

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